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Sunday, July 31, 2011

How to Contact Yahoo! Mail Support


Think you've found a bug in Yahoo! Mail?
Why, no — it's obvious: the message should not look jumbled like this, dragging images around should work, and this error message is not worth the digits that make it up.
It's great, in a way, that you uncovered the bug; you will report it in a way that lets Yahoo! Mail engineers fix it in a cinch. Of course, Yahoo! Mail support can also help you with problems and issues that are not exactly bugs.

Contact Yahoo! Mail Support

To get support for and with Yahoo! Mail:
  • Find out whether the problem you have can be reproduced by taking certain steps. Also try with a different browser or operating system, if you can.
    • If you have steps that will produce the bug you face reliably, the chances of having it fixed fast increase.
  • Fill out the Yahoo! Mail Troubleshooting Form.
    • Make sure you enter your steps for reproducing the issue under Specific Details (Optional).

Recover Lost Mail

You can also contact Yahoo! Mail support to have your mailbox restored to an earlier state— to undelete purged mail, for example.

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